Customer Service is Everything at Sonoma Outfitters !
Please note that Sonoma Outfitters is committed to ensuring that our customers can always depend on great products and service. We really appreciate your cooperation and we will make it our highest priority to fulfill all your outdoor needs safely and affordably.
If there is a need to return
an item or make an exchange,
to our Policy
Please call for
or e-mail at firstname.lastname@example.org
Celebrating 35 years in business, Sonoma Outfitters takes pride in selling high quality equipment, clothing, and gear. We are a family owned company that is run by people with expert outdoor experience. Our factory-trained, knowledgeable staff wear the clothing and use the equipment that we sell. We talk to our customers, echo their experiences, along with ours, back to the manufacturers. Customer feedback is an integral part of our decision making process when choosing stock for our store. We only carry merchandise we can trust.
We are committed to giving our customers the best online experience on the Web. Period.
We work hard to make sure that product images are large, clear and as accurate as we can make them. We are happy to answer questions about a product and often will go out into the store to grab an item so we can better answer a customers questions on the phone.
We try to do everything we can to make sure that your purchase is right, shipped as quickly as possible, and recieved in great condition. We want you to be happy with your purchase.
We understand that sometimes what you ordered might not be quite the right size, shape or color, and that occasionally you may need to return something. For more information, please check out our Return Procedure to find out how to return an item.
If you have any questions you may contact me at:
( e-mail: email@example.com or 1-800-290-1920 or 707-528-1920 )
Sincerely, Jay Knick, owner