Free Shipping •
Priority Shipping •
Standard Shipping • Order Transit Time •
Shipping Kayaks and Canoes •
Order Transit Time •
Shipping to an Alternate Address •
Order Tracking •
Additional Shipping Notes • Ordering Information •
Free Shipping
For
Orders Over $100:
We offer
Free Shipping on all orders over $100 being shipped to addresses within the continental
United States (lower 48). Free shipping applies to ground Fed Ex or Parcel
Post Service, our choice. Free shipping does not apply to Priority shipments. Make sure you
take Free Shipping into account when comparing prices.
Shipping is a minimum of $8.00 on orders totalling less than $100.
Free Shipping is
based on standard size packages and do not reflect oversize
charges. Some oversized items such as large tents cost more to ship and have an oversize charge. These charges are in bold on the product description pages, and will also show in your shopping cart at check-out. Free shipping does not include the oversize shipping charge - usually around $10 - $20, so you will see that charge reflected at check-out. You will be notified before we ship your order if there are unforeseen additional charges.
Retroactive Shipping Charges: If your original order qualified for FREE shipping, and you return merchandise from that order keeping less than the original free shipping minimum, you no longer qualify for free shipping and your refund balance will be adjusted to reflect the original shipping charges that would have been applied.
Priority Shipments:
We will make every effort to ship all priority orders received by 12:00 PM Pacific Time that same business day. During Holiday rush periods this may not always be possible, so plan ahead. Any priority order not shipped that day, will be shipped the next business day. Weekend orders will be processed and shipped on Monday. Orders placed on holidays will be processed and shipped the next business day. Again, Holiday rush periods may affect ship times by 24 hours, so please plan accordingly.
If you have ordered an oversized item and are requesting next day or 2nd day shipment, please note that the rates can be substantially higher. If items that you have ordered are marked oversized, and you wish priority shipping, you will be notified by e-mail or phone of the actual charges.
Standard Shipping:
Orders will generally ship within 24 hours of receiving order. (Monday through
Friday) Orders placed over the weekend are packed and shipped on Monday. Orders placed on holidays will be processed the next business day and usually shipped within 24 hours.
Shipping Kayaks and Canoes:
Due to the high risk of shipping damage, and the enormous expense of shipping a canoe or kayak, we do not offer shipping at this time. We will, however, be happy to accomodate shipping arrangements that you make with a shipping company of your choice. Please be aware that boat damage is very common with frieght companies, so be advised, and be insured!
Since we carry more than fifty models, we suggest attending one of our demo day events to try before you buy whenever possible. Events are held throughout the Summer months at Spring Lake, Santa Rosa, California. Our store is located in the heart of the California Wine Country, so you might even plan a vacation around a demo day!
E-mail us at info@sonomaoutfitters.com or call Jay at 1-800-290-1920 or 707-528-1920 to make your Demo Days reservation, or for more details.
Shipping to an Alternate Address:
You may now request have your order shipped to an alternate (non billing) address. You must provide
all of the billing information, including the CVV2 code
located on the back of MasterCard and Visa, and the front of American Express cards.
>> How to locate your CVV2 code
Additional Shipping Notes:
- You must be 18 years and older to place an order.
- We offer shipping to
addresses within the United States via Fedex and USPS
- The shipping rates are estimated
- There is an minimum shipping charge of $8.00 on all orders not qualifying for free shipping.
- If we do not have all the
items on your order in stock, we will ship what we have, unless
you indicate otherwise in the Special Instructions box.
Transit Time:
Use the FedEx Transit Time map to estimate approximately how long your package will take to arrive. Please be aware that transit times are estimated by FedEx and can be longer or shorter than the map shows.
>> FedEx Ground Transit Time Map
Order Tracking:
Use this link to enter your FedEx tracking number.
Ordering Information:
Still have questions? Call us at: 1-800-290-1920 between 9:00am and 5:00pm (PST)
